WARRANTY & CARE
Unwavering Customer Service
Nothing should stand in the way of building a happy home for you and your new puppy or pet. At The Noble Paw, we’re committed to making the purchase and transition period easy for both you and your new best friend. Our on-site team of trained and highly experienced personnel will assist you every step of the way whether you’re just browsing or are ready to open up your home to a loving furry friend.
How We Care for You
Our goal is to build a relationship with you just as you build one with your new puppy. One way we do that is by innovating the terms of puppy sales so that you feel confident and comfortable when you make your decision. In addition to financing options, we offer pet supplies, boutique products, Grooming Spa & Salon, and our industry-leading Triple Warranty backed by our partners at PetLife Animal Hospital.
We will only sell products and supplies in our boutique that we believe in, and that we would purchase for our own pets! The Noble Paw loves pets, and we do not compromise our commitment to every animal we sell!
We want our puppies to be as healthy and happy when they are with you as they are with us. That’s why we provide a complimentary physical exam through PetLife Animal Hospital, within 72 hours of taking your new pet home!
This initial exam is crucial. PetLife Animal Hospital will discuss your puppy’s ongoing nutritional and routine medical needs. We encourage you to ask about spay and neuter programs to reduce the homeless pet population. We have made special arrangements with PetLife and you will be provided with a special substantial discount for your puppy’s spay or neuter procedure, as well as the remaining vaccines that your puppy will need following your purchase.
All rescued adoptions have already been spayed / neutered, and part of your adoption fee goes to continue to provide this medical care for our adoption animals
We pride ourselves on sourcing healthy pets from humane, sanitary conditions by fellow animal lovers who specialize in animal husbandry. We’re so certain your pet is in tip-top shape that we offer a 3-week limited warranty on all puppy purchases, even for the adoption of one of our rescued pets. This warranty will be in place if you participate in our veterinary care program within four (4) business days of purchase, and have your pet seen by one of the Veterinarians at PetLife Animal Hospital in West Palm Beach.
If, within 14 days of your original purchase or adoption, a licensed veterinarian deems your puppy has a bacterial or viral infection, notify The Noble Paw, within 24 hours of the diagnosis, before bringing your puppy to PetLife, our contracted veterinarian, for treatment. All costs associated with the treatment of your puppy’s illness are covered in full by The Noble Paw for the first 14 days after purchase. The Noble Paw will not be responsible for any costs associated with taking your pet to a Veterinarian or Emergency Hospital of your choice, or any issues related to Hypoglycemia care.
Even though we partner with only the most reputable animal husbandry specialists, it’s impossible to predict whether your puppy will be diagnosed with a hereditary or congenital disorder down the road, puppies are living creatures, and issues can arise during their lifetime, just as it does for humans, through no fault of anyone. If this unfortunate event should occur, and if this disorder or condition affects its ability to enjoy a happy, normal life, we offer a Lifetime warranty on our puppy sales.
If your puppy is diagnosed with a congenital or hereditary condition, and if this issue prohibits your pet from enjoying a “normal, happy life” The Noble Paw will provide you with a store credit of up to 50% of the full original purchase price, which will be applied towards any future purchase or adoption. Our Hereditary and Congenital Warranty excludes Bulldogs, Hypoglycemia incidents, or any injury or accident that may occur.
A Warranty You Can Count On
You fell in love the moment you saw your new furry friend. Their tail wagged and your heart melted. You already started thinking of names on the ride home. As the transition from our home to yours begins, your puppy feels the pressure to fit in just as you may be overwhelmed by adding a new member to the family.
We don’t want anything to stand in the way of your new puppy relationship. We know that incorporating a new puppy into your life can be stressful at times and, occasionally, the unforeseen occurs. That’s why we offer an industry-leading Warranty to our customers. Here’s how it works.
No Questions Asked, If You Choose to Return Your Pet ...
Whether you changed your mind or decided your new pup isn’t a good fit for your home, you never have to contemplate the hassle of re-homing, or the heartbreak that comes with taking your pup to a shelter. Simply return your new puppy or pet, within three days of purchase, and you will receive a credit on your in-house account, which you can use within One Year of the date of issuance. If you consider adoption in the future, we will be here for you. It’s really that easy when you choose to find your pet at The Noble Paw!
We want you, however, to take the time to consider all factors, when purchasing or adopting a new pet! There will be routine expenses, be sure if you are a renter, that your housing allows the pet, be sure you understand the responsibility you are taking on, and you can always ….sleep on it, and come back another day if you are unsure you are ready to take on this responsibility! There is no pressure here at The Noble Paw! The purchase or adoption of an animal is not something that should be an impulse purchase!
Find your puppy in Stuart, Florida
2468 SE Federal Hwy | Stuart, FL 34994
- 772-348-0800